By accessing and using Eco Sparckle, you agree to the following terms and conditions. Please read them carefully before making a purchase or using our website.

1. Products & Pricing

• Prices and availability of products are subject to change without prior notice.
• We strive to provide accurate pricing and product details, but errors may occur. If we identify an error in pricing, we reserve the right to cancel or refuse any order placed at the incorrect price.
• Discounts, offers, and promotions are subject to specific terms and may be modified or discontinued at our discretion.

2. Intellectual Property

• All content on this website, including but not limited to product images, designs, logos, trademarks, and text, is the exclusive property Eco Sparckle.
• Unauthorized use, reproduction, modification, or distribution of our content without explicit written permission is strictly prohibited.
• Any feedback, suggestions, or reviews submitted to Eco Sparckle may be used for promotional or business purposes.

3. Order Acceptance & Cancellations

• Placing an order on our website does not constitute acceptance. We reserve the right to refuse or cancel any order at our sole discretion.
• Orders may be canceled due to stock unavailability, pricing errors, fraudulent activity, or any other reason deemed necessary by Eco Sparckle.
• If an order is canceled from our end due to any reasons after payment is processed, a full refund will be issued to the original payment method.

4. Shipping & Delivery

• We aim to process and ship orders within the estimated timeframe mentioned on our website. However, delays may occur due to unforeseen circumstances.
• Shipping charges, taxes, and duties (if applicable) will be clearly mentioned during checkout.
• We are not liable for delays caused by shipping carriers, customs, or external factors beyond our control.

5. Returns & Refunds

• Our return and refund policy is subject to specific terms. Customers must initiate returns within the timeframe mentioned on our website.
• Items must be in unused condition with original packaging and proof of purchase.
• Certain products, such as personalized or custom-made jewelry, may not be eligible for returns.
• Refunds will be processed in accordance with our refund policy and may take up to a specific number of business days.

6. Limitation of Liability

• Eco Sparckle shall not be held liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or business opportunities.
• We do not guarantee uninterrupted or error-free website access. Technical issues or maintenance may affect website availability.
• In no event shall our liability exceed the amount paid by the customer for the purchase.

7. Privacy & Data Protection

• We are committed to protecting your privacy. Personal information collected during transactions will be handled in accordance with our Privacy Policy.
• Payment details are securely processed, and we do not store sensitive financial information.

8. User Conduct

• Users must not engage in fraudulent, abusive, or unlawful activities on our website.
• Any attempt to compromise the security or functionality of our website is strictly prohibited.

9. Governing Law & Dispute Resolution

• These terms are governed by the laws of India. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.
• We encourage resolving disputes amicably through customer service before pursuing legal action.

10. Changes to Terms and Conditions

• Eco Sparckle reserves the right to update or modify these Terms and Conditions at any time without prior notice.
• Continued use of our website after changes to these terms constitutes acceptance of the updated terms.

For any questions or concerns regarding our Terms and Conditions, please contact us at jigar.paghdal@ecosparckle.com.