At Eco Sparckle, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

Information Collected

We collect and process the following types of personal information:

  • Personal Details: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: Payment details are securely processed through our trusted payment gateway. We do not store your credit/debit card information.
  • Browsing Behavior: Information about your interactions with our website, including pages visited, time spent, and preferences.
  • Communication Data: Any correspondence with our customer support team.

How We Use Your Information

We use your data for the following purposes:

  • Order Fulfillment: Processing and delivering your purchases efficiently.
  • Customer Support: Addressing inquiries, processing returns, and assisting with orders.
  • Marketing & Promotions: Sending you updates, exclusive offers, and newsletters (you may opt out anytime).
  • Website Improvement: Enhancing our website, services, and customer experience through analytics.

Data Protection & Security

  • Your personal data is never shared, sold, or rented to third parties.
  • We implement strict security measures to safeguard your data against unauthorized access.
  • Secure payment transactions are ensured through Razorpay, which complies with industry-standard encryption protocols.

Cookies & Tracking Technologies

  • We use cookies and similar technologies to improve your browsing experience, track website performance, and serve personalized ads.
  • You can manage cookie preferences through your browser settings.

Your Rights & Choices

You have the right to:

  • Access, update, or correct your personal data.
  • Request data deletion, subject to legal and business obligations.
  • Opt out of marketing emails by clicking the "Unsubscribe" link in any email.

To exercise these rights or for any privacy-related concerns, please contact us.

For further inquiries, feel free to reach out to our support team at jigar.paghdal@ecosparckle.com.