Eco Sparckle Shipping Policy

At Eco Sparckle, we are committed to ensuring that your ordered Lab-Grown Diamond Jewelry reaches you with the utmost care and efficiency. Below is our detailed shipping policy for your reference:

1) Manufacturing Time

Each piece of jewelry is crafted with precision and undergoes multiple quality checks before shipment. Please note the following manufacturing timeline:

  • Production Time: All orders require 8 to 10 working days for manufacturing after order confirmation.
  • Customization Orders: If you have requested a custom design, engraving, or resizing, the manufacturing time may vary. You will be informed of any additional time required.

2) Shipping Time & Estimated Delivery

Once your order is ready, it will be shipped using reliable courier services. Estimated shipping timelines are as follows:

  • Within India & International: Orders are shipped within 7 working days after manufacturing.
  • Total Order Delivery Time: Including manufacturing and shipping, the estimated delivery time is 0 to 07 working days from order confirmation.

3) Shipping Charges

  • Domestic Shipping (India): We offer FREE SHIPPING on all orders within India.
  • International Shipping: Shipping charges for international orders will be calculated at checkout based on the destination and package weight.

4) Order Tracking

  • Once your order has been dispatched, a tracking number will be provided via email or SMS.
  • You can track your shipment status in real time through our courier partner’s website.
  • In case of any delay, our customer support team will be happy to assist you.

5) Customs & Duties (For International Orders)

  • International shipments may be subject to customs duties and taxes imposed by the destination country.
  • These charges are determined by local customs authorities and are the responsibility of the customer.
  • We recommend checking your country’s import regulations before placing an order to avoid unexpected charges.

6) Address & Delivery Details

  • Please ensure that your shipping address and contact details are accurate to avoid any delays.
  • If you need to update your shipping information after placing an order, kindly reach out to our support team within 24 hours of order confirmation.

7) Delayed or Lost Shipments

  • While we partner with trusted courier services, unforeseen delays due to weather, customs processing, or logistical issues may occur.
  • If your package is significantly delayed or lost in transit, please contact us, and we will assist in resolving the issue promptly.

For any further queries regarding shipping, feel free to contact our support team at jigar.paghdal@ecosparckle.com .

We appreciate your patience and trust in Eco Sparckle!